To Ensure FPL Crews Are Able to Work Most Efficiently, Please Ask Customers to Follow These Few, Simple Procedures.

MIAMI -- There are a few ways customers can help our crews speed up the restoration process. First, we would appreciate if they do not stop and ask the crews when power will be restored. When customers direct their questions to crews working in neighborhoods they slow the critical work of the crews whose goal is the prompt and safe restoration of electric service to all FPL customers left without service in the wake of Hurricane Katrina. Also when driving, customers are asked to clear the way for utility trucks. This is a little thing that really helps the restoration effort move along. Customers are also asked to pile the debris from their own clean-up efforts away from utility poles and transformers so that this infrastructure is easily accessible to crews working in the area.

We thank you for your cooperation. The information you have disseminated so far has helped customers understand the restoration process.

Florida Power & Light Company is the principal subsidiary of FPL Group, Inc. (NYSE: FPL), nationally known as a high quality, efficient and customer-driven organization focused on energy-related products and services. With annual revenues of more than $10 billion and a growing presence in 26 states, FPL Group is widely recognized as one of the country's premier power companies. Florida Power & Light Company serves 4.3 million customer accounts in Florida. FPL Energy, LLC, FPL Group's wholesale electricity generating subsidiary, is a leader in producing electricity from clean and renewable fuels. Additional information is available on the Internet at www.FPL.com, www.FPLGroup.com and www.FPLEnergy.com.

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